As a small business owner or sole proprietor, do you or any of your employees know who to call if your dial tone disappears? If your first thought is to call your local telephone provider, it may be a wasted - and ultimately costly decision. What if the cause is on your side of the wiring? What if the cause is in your building's phone closet? Do you know where the phone closet is located? Do you have access to that closet? Do you know which telephone connectors are yours?
If you don't have the answers to these mission-critical questions, call us. We'll give you and your team a quick and easy education about the most basic - but crucially important - knowledge of your telephone connections.
We can also repair & maintain your existing telephone system or record a new auto-attendant menu greeting using the talents of one of our professional voice-over artists.
High speed data connections are absolutely vital in today's business environment. If you have questions about DSL, Cable Internet, Wireless Cellular Internet, ISDN (legacy technology T-1, DS-3, etc.) or ultra-high bandwidth fiber optic Internet, we will have the answers you need.
The NW Help Desk team has worked hard to stay at the forefront of these evolving technologies, working closely in the field and in the trenches with all major broadband providers.
We know where it's available, what speeds you can expect, how to order it, how to repair it, and how to configure your equipment to use it.